Privacy Policy

Data controller

Open Sicily S.R.L. — Registered office: Via dell'Università 46, 90134 Palermo — VAT 02073300895 — PEC: opensicilysrls@pec.it — Email: amministrazione@opensicily.it.

Data we collect

Through the contact form we collect your name, email, approximate stay dates, number of guests, apartment of interest and your message. Through the «Request a quote» form we also collect arrival and departure dates, your WhatsApp number and the number and ages of guests. This data is used exclusively to reply to your request and prepare your quote.

Guest registration

After booking, online registration with a copy of each guest's identity document is mandatory, as required by Italian law for accommodation facilities. Data is processed to fulfil legal obligations (reporting to the police authority and to Istat).

Legal basis and retention

Processing is based on pre-contractual and contractual measures and on legal obligations. Contact data is kept for the time needed to handle the request; registration data according to legal terms.

Your rights

You can request access, rectification, erasure or restriction of processing at any time by writing to amministrazione@opensicily.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante).

Measurement tools

Only with consent given via the cookie banner do we use Google Analytics 4 and Meta Pixel for aggregate usage statistics. Without consent these tools are not loaded.

Only if you tick the dedicated box (in the «Request a quote» form or in the site footer) do we use your email address to send you reserved offers and news from Palermo, 3-4 times a year. Subscription uses double opt-in: you receive a confirmation email and the subscription becomes active only after your click. The service is operated via Brevo (Sendinblue GmbH), which processes the data as our data processor. You can unsubscribe at any time from the link at the bottom of every email.